If you’ve ever said to yourself...
“I want to see which of my customers attended the most classes last month”
or
“I’d like to know who has attended the most of a particular type of class”
Then you’re going to love the attendance report.
This leaderboard helps you give reward and recognition to the people who have started making fitness at your studio a habit.
It shows you...
- who comes to which classes and when
- how often each person comes
- who turns up and who doesn’t (no-shows) or who cancels class late
- where they booked - app, website, or via one of our integrations
- how they booked, which instructors they like, and more
- all of the above by any date, any other field
Basically, it shows you everything about attendance in your business - it’s your master tool for understanding your members and the classes they go to.
On class day your focus has to be on delivering the class
How the attendance report works
The attendance report is basically a leaderboard.
It shows you who attends which class, and when...
And which classes any given customer has attended.
These reports can show where each person attended class, with which instructor, and what membership type they used...
It shows what platform they used to book their class...
And whether they showed up...
Do you have a group of people who notoriously no show? Find out who they are with this report.
We think that one of the most interesting reports is a customer's attendances over time.
And all kinds of other combinations! It’s all powerful and simple to use. You can also filter any view by any dimension.
Finally, you can download the full report from any view the way you want it.
What can you do with the attendance reports?
With this report, you could start a friendly competition for who can attend the most classes...
...Or, you could run a 30-classes-in-40-days competition to get a prize. There's no limit to how you can use this data. However you choose to help your customers establish a fitness routine, this will help you track it.
In The Power of Habit, Charles Duhigg talks about how important it is to maintain repetition of a habit in order to make it stick. This is what the attendance report is all about. But, he also has this to say:
“Typically, people who exercise, start eating better and becoming more productive at work. They smoke less and show more patience with colleagues and family. They use their credit cards less frequently and say they feel less stressed. Exercise is a keystone habit that triggers widespread change.”
― Charles Duhigg, The Power of Habit
And with that, we’ll leave you. Thanks for reading!